Privacy policy
Last Updated: May 10, 2026
At Validbasket, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you use our website or place an order, we may collect the following information:
- Full name
- Phone number
- Email address
- Shipping address
- Order details
- Account information (if you create an account)
We only collect information necessary to process orders and improve your shopping experience.
How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Contact you regarding your order
- Provide customer support
- Improve our website and services
- Send promotional updates if you subscribe to our newsletter
We do not sell or rent your personal information to third parties.
Order & Delivery Information
To complete deliveries across Pakistan, your shipping information may be shared with delivery partners and courier services only when necessary for order fulfilment.
Private & Secure Shopping
At Validbasket, customer privacy is important to us.
Orders are packed carefully in private packaging to help provide a comfortable and secure shopping experience.
Cash on Delivery (COD)
Currently, we offer Cash on Delivery (COD) service across Pakistan.
No online payment information is collected through our website at this time.
Cookies & Website Analytics
Our website may use cookies and basic analytics tools to improve website performance, user experience, and store functionality.
Cookies help us:
- Remember customer preferences
- Improve website performance
- Understand website traffic and usage
You can disable cookies through your browser settings if preferred.
Customer Accounts
Customers may choose to:
- Create an account
- Place orders as a guest
Account information is kept secure and used only for store-related purposes.
Marketing & Newsletter Updates
If you subscribe to our newsletter, we may send you:
- New product updates
- Promotional offers
- Store announcements
You can unsubscribe from marketing emails at any time.
Data Protection
We take reasonable steps to protect your personal information and maintain website security.
However, no online system can guarantee complete security at all times.
Third-Party Services
We may use trusted third-party services such as courier companies to help deliver orders.
These services only receive the information necessary to complete their tasks.
Your Privacy Rights
You may contact us anytime to:
- Update your information
- Request account changes
- Ask questions about your personal data
Contact Information
If you have any questions regarding this Privacy Policy, you can contact us:
0371-1226760
Website
Policy Updates
Validbasket may update this Privacy Policy from time to time to reflect website, service, or legal changes.
Any updates will be posted on this page with the latest revision date.
Final Note
By using Validbasket, you agree to this Privacy Policy and our website practices. We are committed to providing a safe, secure, and customer-friendly shopping experience across Pakistan.