Shipping policy

Last Updated: May 10, 2026

At Validbasket, we aim to provide a smooth, secure, and reliable delivery experience for customers across Pakistan.

Please read our shipping policy carefully before placing your order.


Delivery Coverage

We currently deliver all across Pakistan.

International shipping may also be available in selected cases. Customers can contact our support team for international delivery inquiries.


Shipping Charges

  • Standard delivery charges: Rs. 230
  • Free delivery on orders above Rs. 4999

Shipping charges may vary for special delivery requests or international orders.


Order Processing Time

Orders are usually processed and prepared for dispatch within 24 hours after confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.


Order Confirmation

To avoid fake or incorrect orders, our team may contact customers for order confirmation before dispatch.

Orders that remain unconfirmed may be cancelled automatically.


Estimated Delivery Time

Location Estimated Delivery Time
Major Cities 2–3 Working Days
Remote Areas 3–5 Working Days

Delivery times may vary during sales, public holidays, weather conditions, or courier delays.


Tracking & Delivery Updates

Customers may receive order updates and delivery information through Whatsapp when available.

Please ensure your contact information is accurate while placing the order.


Address Changes

Customers can request address or contact information changes before dispatch only.

Once an order has been shipped, changes may not be possible.


Failed Delivery Attempts

Customers are requested to:

  • Provide accurate delivery details
  • Stay available on the provided contact number
  • Respond to courier calls when necessary

Repeated failed deliveries or unconfirmed COD orders may affect future order acceptance.


Lost or Delayed Parcels

If a parcel is lost during transit, our team will review the case and arrange a replacement where applicable.

Validbasket is not responsible for delays caused by courier services, weather conditions, or circumstances beyond our control.


Secure Packaging

All orders are packed carefully and securely before dispatch.

We also provide private packaging to help ensure a comfortable and secure shopping experience.


Important Information

  • Delivery timings are estimates and may vary
  • Orders are dispatched after confirmation
  • International shipping charges may vary
  • Customers should review shipping details carefully before placing orders

Frequently Asked Questions

Do you deliver all over Pakistan?

Yes, we provide nationwide delivery across Pakistan.

How much are the shipping charges?

Standard shipping charges are Rs. 230. Delivery is free on orders above Rs. 4999.

How long does delivery take?

Most orders arrive within 3–5 working days.

Do you offer Cash on Delivery?

Yes, Cash on Delivery (COD) is available across Pakistan.

Can I change my address after placing the order?
Yes, address changes are possible before dispatch only.
Will I receive tracking updates?

Order updates may be shared through Whatsapp when available.


Contact Information

For delivery-related questions or support, contact us:

Email

team.validbasket@gmail.com

WhatsApp

0371-1226760

Website

Validbasket


Final Note

At Validbasket, we work hard to provide reliable shipping, secure packaging, and a smooth shopping experience for customers across Pakistan.